A little help.
Before the big day.

Get everything ready, make a test recording, and enjoy your celebration knowing where the memories will go.

Your setup checklist

1. Make an event. Add its name, date, welcome, colours and conversation starters. You can create a separate event for each occasion.
2. Find a good spot. Stand your iPad safely, keep it powered and leave enough free storage. A quieter corner makes it easier to hear every word.
3. Check the picture and sound. Use the app’s setup check and make a short test recording. Check both the saved picture and audio in Photos, using your chosen microphone and accessories.
4. Unlock when you’re ready. You can make up to three test recordings free. Lifetime Unlock is a single in-app purchase for unlimited guest recordings and future events, subject to device storage.
5. Prepare party mode. Set your host PIN and keep its recovery code safe. The device lock guide explains iPad Guided Access. Its passcode is separate from the app’s host PIN; practise leaving both modes before the event.

Find your videos

The app keeps local originals and copies completed messages to Photos. Check your recordings in the app and in Photos. Your Apple or iCloud settings determine whether Photos copies sync to other devices. Back up important messages before deleting an event, uninstalling the app or resetting your iPad.

Camera, microphone or Photos permission

Open iPad Settings → Apps → Video Guest Book and check Camera, Microphone and Photos access. Return to the app and test again. If an external microphone is connected, check that its receiver and microphone are powered and listen to the test recording before relying on it.

Purchase or restore help

The app shows Apple’s local price before purchase. Use Restore Purchases with the Apple account that purchased Lifetime Unlock. If a purchase does not unlock as expected, check your connection and contact us before paying again. Apple handles payment and refund requests.

Earlier versions used a consumable purchase for individual events. Those older consumable purchases are not restorable after deletion or on another device. Contact support if you are unsure which purchase you made.

Talk to us

Email hello@angrychimp.co.uk. Include the app version, iPad model, iPadOS version, what you were trying to do and the exact error wording. Do not send passwords, your PIN, recovery codes or private guest videos.